app-support

TshirtDesigner – Support

TshirtDesigner lets you design your own custom t-shirt — add text, shapes, and images, style them however you like, and order a real printed shirt shipped to your door.


Frequently Asked Questions

❓ How does the app work?

Tap + to start a new design. Add text, shapes, and images as layers, arrange and style them on the print area, then order when you’re happy with the result.

❓ How do I edit a layer?

Tap a layer to select it — a tool panel appears at the bottom with options like font, color, size, and outline, depending on the layer type. Everything you add is a layer, and you can reorder or delete layers from the layers button in the toolbar.

❓ Are my designs saved automatically?

Yes. Every change is saved to your device as you work — there’s no separate save step.

❓ Will I lose my designs if I delete the app?

Not if you turn on Back Up Designs to iCloud in Settings. This backs your designs up to your own private iCloud storage, and they’re restored automatically the next time you open the app after reinstalling — no account required.

❓ Do I need an account?

Only to place an order. Signing in uses Sign in with Apple, and lets us show you your order history.

❓ How do I order a shirt?

Once your design is ready, open the menu in the top right of the editor and choose Order. Pick a size and quantity, generate a preview, then proceed to checkout.

❓ Can I cancel or get a refund on an order?

Because each shirt is custom-printed to your design, orders can’t be cancelled or refunded once production has started — except if an item arrives damaged, defective, or significantly different from what you ordered. Contact us in that case.

❓ How do I delete my account?

Open your account (tap the person icon), then Delete Account. This permanently removes your account and order history from our server. It doesn’t affect designs saved on your device or in your own iCloud storage.


Found a bug or have feedback?

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Thanks for using TshirtDesigner — happy designing. 👕